Support
Please check FAQ’s prior to
submitting a support ticket.
Who is the Durable Athlete App Suitable For?
The Durable Athlete is perfect for anyone who is looking to take back control of their physical and mental body! We not only want to provide you with the BEST resources and coaching around efficient and safe movement, but we also strive to help people mitigate daily stressors through breathing and optimization of our daily lifestyle habits.
Also, if you have any injuries or health concerns or you are pregnant/ recently had a baby, please contact a medical practitioner for advice before starting any of our workouts.
What are the benefits of the Durable Athlete app?
In the Durable Athlete app, you can expect an ever-growing library of fitness movements through Bodyweight, Kettlebell, Medball, and banded exercises as well as breathing and foam rolling protocols that will you recover like a Durable Athlete. We not only provide resources for you to meet you fitness goals through intensive exercise, but also strive to be your main resource for recovery through breathing and mindset practice.
How do I cancel my subscription?
If you first signed up on the website, then you will need to cancel your subscription by logging into your account on the website.
If you signed up via an in-app purchase, then all in-app subscriptions are managed by Apple, Google, and Roku. To cancel your in-app subscriptions please follow the instructions for your device below:
Apple
Tap here via your iPhone/iPad (https://apple.co/2Th4vqI)
Android
Tap here via your Android/Tablet (https://support.google.com/pay/answer/7644008?hl=en)
Roku
To cancel your Roku subscriptions then please follow the instructions below
https://support.roku.com/article/208756478-how-do-i-manage-or-cancel-a-subscription
How do I start the “Free Trial”?
All you need to do is create an account by entering your details and accept the terms of service and privacy policy agreement.
Your Free Trial will then automatically begin and you will be able to enjoy everything the app has to offer! (does not include in-app purchases)
Can I access my account on another device (i.e. if I purchased the app on an iPhone, can I access my account on Android?)
Yes. Simply download the app from the App Store for that device, and log in using your account. Vise Versa.
I am a total beginner! How will I know how to do each exercise?
The Durable Athlete is perfect for anyone who is looking to take back control of their physical and mental body! We not only want to provide you with the BEST resources and coaching around efficient and safe movement, but we also strive to help people mitigate daily stressors through breathing and optimization of our daily lifestyle habits.
Also, if you have any injuries or health concerns or you are pregnant/ recently had a baby, please contact a medical practitioner for advice before starting any of our workouts.
By downloading this app, have I automatically started paying any fees?
Nope! You are not charged simply by downloading the app.
You are free to navigate and explore the app to get a feel of the content within, and you are also able to watch any preview videos that are available.
How does the “Free Trial” work?
Just like it says, you have a free trial period to view and interact with my content.
Once you’ve created your account, the Free Trial will start automatically, and you will be able to access all the parts of the app that are included within the Free Trial.
Please note that not all content may be included as part of the Free Trial.
When do I start paying the subscription fee?
The great news is you are only charged once your Free Trial has finished! Once it’s finished, you will automatically be charged for the first subscription period.
To stop the subscription from automatically billing, you must cancel your subscription before the last day of the Free Trial.
Can I get a refund?
If you signed up via the website, please contact the [email protected] for a refund.
All in-app subscriptions and purchases are managed by Apple for iOS and Google for Android. If you would like a refund for any reason, then you will need to contact them on the links below.
Apple: Here (https://support.apple.com/en-nz/HT204084)
Google: Here (https://support.google.com/googleplay/answer/2479637?hl=en)
Roku: Here (https://support.roku.com/article/208756478-how-do-i-manage-or-cancel-a-subscription)
Deepen Your Movement Practice.
Build Healthy Habits.
Strengthen Your Resiliency.
YEARLY
$250.00USD/YEAR
20.83 USD/MONTH
14-DAY FREE TRIAL
Monthly
$24.99USD/Mo
299.83/YEARLY
14-DAY FREE TRIAL
